AgentcyEarly Access
Services/Pipedrive

Pipedrive

CRM pipeline analytics — deals, leads, activities, contacts, organizations, goals, conversion rates, and deal velocity from Pipedrive.

OVERVIEW

Pipedrive is the CRM that sales-driven teams rely on for managing deals, tracking leads, and measuring pipeline performance. Agentcy connects to your Pipedrive account via API token to give you natural-language access to your entire sales pipeline — deals, leads, activities, contacts, organizations, products, goals, and mail.

Ask about your pipeline value, stage conversion rates, deal velocity, rep productivity, or goal progress. Agentcy decomposes your question into the right API calls across 30 operations — from high-level pipeline analytics (conversion funnels, movement statistics, deal timelines) down to individual deal flow and changelog history. Results are synthesized into actionable sales insights, not raw CRM data.

Pipedrive is a BYOK (Bring Your Own Key) service configured per domain. Each client domain gets its own API token — keeping CRM data isolated. This makes it ideal for agencies managing multiple client Pipedrive accounts. API access is included on all Pipedrive plans, from Essential ($14/mo) through Enterprise.

EXAMPLE QUESTIONS
15 SAMPLES

What is my deal pipeline worth right now?

What's our win rate this quarter?

Which pipeline stage has the biggest drop-off?

How long do deals sit in Negotiation before closing?

Are we on track for our Q1 revenue goal?

Show me deals closed this month by value

Which sales rep has the highest conversion rate?

What happened on the Omnicorp deal?

How many leads are in the pipeline right now?

What activities were completed this week?

Show me the pipeline conversion funnel

Find all leads from web forms

Which products are in the most deals?

What are the most recent call logs?

Compare pipeline performance month over month

WHAT YOU CAN ASK ABOUT
15 EXAMPLES
Deal summaries — total value, count, weighted value by status, pipeline, stage, owner
Deal timelines — deals grouped by day, week, month, or quarter on any date field
Pipeline conversion statistics — stage-to-stage conversion rates over date ranges
Pipeline movement statistics — deal velocity, stage transitions, average age per stage
Deals — full listing with filtering by status, pipeline, stage, owner, person, org
Deal detail — single deal with age, stage time, participants, products, changelog, activity flow
Leads — active and archived leads with filtering and search
Activities — calls, meetings, emails, tasks by type, owner, deal, person, date range
Call logs — call outcomes, durations, timestamps, linked entities
Tasks — by assignee, project, status, completion
Persons (contacts) — with deal counts, activity counts, organization links
Organizations — with deal counts, activity counts, address, industry
Products — catalog with pricing, product-to-deal relationships
Goals — deals won, deals progressed, activities completed, revenue forecast with progress tracking
Mail threads — email volume by folder
REQUIREMENTS
Google Account
Not required
API Key
Provide your own API credentials
External Subscription
Pipedrive account (any plan — API included on all tiers from Essential at $14/mo)
Domain Configuration
Pipedrive API token — found at Settings > Personal preferences > API
SETUP
6 STEPS
  1. 01

    Log into your Pipedrive account

  2. 02

    Go to Settings > Personal preferences > API

  3. 03

    Copy your personal API token

  4. 04

    In the Agentcy portal, go to Services and enable Pipedrive

  5. 05

    Go to the domain page and click Configure on Pipedrive (or use 'Enable for all domains')

  6. 06

    Paste your API token and click Test Connection to verify access

DATA FRESHNESS

5-minute cache. CRM data is near real-time from Pipedrive's REST API. Pipeline statistics and conversion rates reflect the current state of your deals.

TIPS
6

The deals/timeline endpoint requires the 'Deals forecast' feature, which may not be available on all plans or sandbox accounts — Agentcy handles this gracefully with a fallback

Deal installments (recurring revenue tracking) require the Growth plan or higher

Pipedrive uses a token-based rate limit system — the Essential plan gets 30,000 tokens/day per seat, which supports roughly 200+ Agentcy queries per day

The API token is per-user, not per-account — each team member has their own token with their own permission level

Sandbox/developer accounts have a 45-day inactivity deactivation policy — use a real Pipedrive account for production

All 30 operations are read-only — Agentcy never creates, modifies, or deletes data in your Pipedrive account

WORKS WELL WITH
4 SERVICES
v1.0Need help?